Marco Fireplace Recall

  



  1. Marco Gas Fireplace Service
  2. Marco Gas Fireplace Recall 2018
  3. Marco Fireplaces Recall

Proved by Marco in combination witti a Marc0 fireplace system. 3) Irstallalion other tliaii as instructed in this manual 4) The use of a fireplace insert or other products not specified for use with this fireplace. PROPER INSTALLATION is the riiost important step in ensitr- ing safe, long-term operation of this fireplace. Consult the local. Marco Fireplaces were originally built in southern California. Literally 1000’s of Marco wood burning and Marco gas burning fireplaces were produced and sold throughout North America. Marco Fireplace quickly became a brand of choice for many builders looking for a quality wood burning fireplace or gas burning fireplace.

Starting date:
April 25, 2019
Posting date:
April 25, 2019
Type of communication:
Consumer Product Recall
Subcategory:
Household Items, Appliances
Source of recall:
Health Canada
Issue:
Fire Hazard
Audience:
General Public
Identification number:
RA-69682

Last updated:

Summary

  • Product: Kingsman and Marquis Skyline II/III Gas Fireplaces
  • Issue: The affected fireplaces have a gap in the outer cabinet, which may cause nearby wood framing studs to overheat, posing a fire hazard.
  • What to do: Immediately stop using the recalled fireplaces, shut off the gas supply to the fireplace, and contact the dealer where the fireplace was purchased to schedule a free repair.

Affected products

Kingsman and Marquis Skyline II/III Gas Fireplaces

Product description

Marco Fireplace RecallMarco Fireplace Recall

This recall involves Kingsman Fireplaces and Marquis Collection Skyline II/III series linear gas fireplaces. The fireplaces are zero-clearance and designed for new construction applications.

The following fireplaces are included in the recall:
Fireplace Brand and Series Model Number
Kingsman ZRB Series ZRB46LP
ZRB46LPE
ZRB46N
ZRB46NE
Kingsman VRB Series VRB46LP
VRB46LPE
VRB46N
VRB46NE
Marquis VRB Series MQVRB46NE2

Hazard identified

The affected fireplaces have a gap in the outer cabinet, which may cause nearby wood framing studs to overheat, posing a fire hazard.

As of April 15, 2019, the company has received one report of scorched wood framing in Canada, and no reports of injuries.

Number sold

Approximately 10,520 units of the affected product were sold in Canada.

Time period sold

Marco

The affected products were sold through various dealers from January 2013 to March 2019.

Place of origin

  • Manufactured in Canada

Companies

Marco Gas Fireplace Service

Recall
Manufacturer
Kingsman Fireplaces
Winnipeg
Manitoba
CANADA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the recalled fireplaces, shut off the gas supply to the fireplace and contact the dealer where the fireplace was purchased to schedule a free repair.

For additional information, consumers may contact Kingsman Fireplaces at 1-855-593-3304, from 8:00 a.m. and 4:30 p.m. CT Monday through Friday, or through the Marquis Collection or Kingsman Fireplaces websites.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website.You can visit this site for more information on other international consumer product recalls.

Note: Firm is out of business and remedy is no longer available.

FOR IMMEDIATE RELEASE

Company Phone Number: (888) 420-6272

December 16, 1998

Release # 99-038

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Marco Manufacturing Inc., of Lynwood, Calif., re-emphasized the recall of more than 22,000 gas decorative fireplaces to repair their vent systems. If the interior vent pipe separates from its connection to the exterior wall of the house, hot exhaust gases can start a fire inside the wall.
Marco and CPSC are aware of 22 fires involving these fireplaces. Several of these fires caused extensive damage. No injuries have been reported.
The Marco gas fireplaces subject to this recall have a sealed glass-front panel and vent systems that exit the house through the side wall. The fireplaces can be identified by a six or seven digit model number starting with 794 or 797. These model numbers can be found on a label inside the unit's lower grill door. Most of the fireplaces have model designations that include the letters, 'CCT.' Older models have the designation 'MGC36DV.' The model designation can be found on the owner's manual.
Gas appliance, and hearth and fireplace distributors and dealers sold these fireplaces from February 1993 through November 1997 for about $1,000, and the separate vent system for about $140. Most of these fireplaces were installed during new home construction.
Marco already has repaired about 9,000 fireplace vent systems since July 1998. All other owners need to stop using these recalled fireplaces immediately. Marco will arrange for free repair of recalled fireplaces. For additional information, assistance in determining if you have a recalled fireplace or to arrange for a free repair, consumers should call Lennox, which bought Marco, at (888) 420-6272.
Marco agreed to notify all consumers who have these recalled fireplaces and make the repairs. However, this alert is being issued because not all consumers have been notified by the company about the fire hazard and repairs have not been completed.


About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

For lifesaving information:

  • Visit CPSC.gov.
  • Sign up to receive our e-mail alerts.
  • Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
  • Report a dangerous product or a product-related injury on www.SaferProducts.gov.
  • Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
  • Contact a media specialist.

Please use the below phone number for all media requests.

Marco Gas Fireplace Recall 2018

Marco gas fireplace service

Phone: (301) 504-7908
Spanish: (301) 504-7800

Marco Fireplaces Recall

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